Bargaining Unit: Use for all Job Titles
Class Code: 038678 
Education and Experience: Graduation from an accredited four-year college or university with a bachelor’s degree in criminal justice, criminology, law enforcement, law, accounting, management & human relations or sociology and  five years of full-time work experience performing or instructing in one or a combination of the following: criminal investigation work in a local, state or federal government setting; local, state or federal law enforcement; professional criminal law; or local, state or federal enforcement of drug or alcohol regulations.
Three years with the State of Tennessee as an ABC Special Agent 2* or higher level classification in the ABC Special Agent job series.
Two years as ABC Special Agent 1* or higher level classification in the ABC Special Agent job series and two years of local, state, or federal law enforcement experience.

Other Requirements:

Necessary Special Qualifications: Applicants for this class must:
  1. Be willing to and able to qualify with, carry, and use assigned weapons;
  2. Be at least twenty-one (21) years of age on the date of application;
  3. Be a citizen of the United States;
  4. Have a good moral character, as determined by investigation;
  5. Complete a criminal history disclosure form in a manner approved by the appointing authority;
  6. Agree to release all records involving their criminal history to the appointing authority;
  7. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
  8. Have no conviction for a felony or have been discharged under any other than honorable conditions from any branch of the United States armed forces;
  9. Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
  10. Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
  11. Possess a valid motor vehicle operator’s license at the time of appointment;
  12. Upon appointment, successfully complete a prescribed course of instruction at the Tennessee Law Enforcement Academy or have successfully completed the equivalent of the prescribed course. 
Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Summary: Under general supervision, is responsible for supervisory Alcoholic Beverage Commission investigative and compliance work of average difficulty; and performs related work as required.
Distinguishing Features: This is the first supervisory level in the ABC Special Agent sub-series. An employee in this class supervises a staff of ABC Special Agents in an assigned geographic region, performs a full range of criminal investigative and compliance inspection duties under the authority of the Alcoholic Beverage Commission, and assists the ABC Special Agent-In-Charge as assigned. This class differs from ABC Special Agent 3 in that an incumbent of the latter performs in a lead capacity. This class differs from ABC Special Agent-In-Charge in that an incumbent of the latter is a second-line supervisor and is responsible for all field investigations and operations in an assigned geographic region.

Work Activities:

Communicating with Persons Outside Organization:                               
  1. Testifies at criminal and civil proceedings.
  2. Provides information to Grand Juries, Judges, Judicial Commissioners and Beer Boards on criminal and regulatory matters.
  3. Provides explanations of state and federal laws and rules and regulations to public, law enforcement and other governmental agencies.
Getting Information:                        
  1. Obtains, issues and serves subpoenas or search warrants to gather information and evidence from suspects, informants or other individuals and their businesses.
  2. Conducts criminal investigations of suspected violations of state and federal laws relating to sales and manufacturing of alcoholic beverages, marijuana, gambling or any other criminal offense as authorized by law.
  3. Conducts regulatory investigations of licensed business for compliance with state and federal laws and agency rules and regulations.
  4. Interviews witnesses, licensees, other agencies, anonymous sources, suspects or others who may be able to provide evidence of regulatory violations or criminal activity.
  5. Develops informants or other sources to gather information on criminal activity.
  6. Obtains and issues subpoenas to gather documents from suspects, businesses or other individuals to obtain information on criminal activities and regulatory violations.
  7. Communicates with other investigative agencies in developing information on criminal and regulatory violations.
  8. Searches computer databases as a part of criminal and regulatory investigations.
  9. Obtains information from web sites and local newspapers, handbills, flyers, and social media. 
Processing Information:
  1. Performs audits of financial records of individuals or businesses for money laundering and hidden ownership of businesses.
  2. Conducts inventories of liquor at businesses and compares to distributor invoices to insure compliance with state laws and agency rules and regulations.
  3. Reviews distributor records to insure compliance with state and federal laws and agency rules and regulations.
  4. Prepares accurate and complete inventory of all items seized during investigations. 
Performing General Physical Activities:
  1. Fires weapons from standing, kneeling, and prone positions and/or while moving.
  2. May participate in the Governor’s Task Force for the Eradication of Marijuana.
  3. Walks for extended periods of time over long distances in rough terrain while encountering high outdoor temperatures and inclement weather.
  4. Climbs stairs, ladders or rough steep terrain.
  5. Lifts heavy items and carries those items for extended periods over long distances. 
Making Decisions and Solving Problems:
  1. Makes individual judgments based on local, state or federal laws and agency rules and regulation and common sense to determine best course of action to follow while conducting criminal and/or regulatory investigations.
Evaluating Information to Determine Compliance with Standards:
  1. Uses local, state and federal laws to determine violations of criminal and regulatory activity.
  2. Uses individual judgment to determine violations of local, state and federal law and agency rules and regulations.
  3. Uses local, state and federal laws and agency rules and regulations to determine if businesses meet requirements for licensing.
  4. Reviews the work of staff to ensure all investigative and regulatory documents are complete and accurate.
Updating and Using Relevant Knowledge:
  1. Maintains awareness of changes in local, state and federal laws and agency rules and regulations.
  2. Maintains awareness of changes in business practices and reviews those practices to insure compliance with local, state and federal laws and agency rules and regulations.
  3. Participates in state and regional training programs to develop knowledge base.
  4. Informs staff of new procedures and information. 
Organizing, Planning, and Prioritizing Work:
  1. Assists in raid planning by providing detailed information on suspects, locations, potential problems and other details that are needed to conduct safe operations.
  2. Prioritizes work assignments so that priority tasks are accomplished within time guidelines and according to agency needs. 
Operating Vehicles, Mechanized Devices, or Equipment:
  1. Conducts safe handling of weapons according to agency policy and procedures.
  2. Qualifies semi-annually with assigned firearms.
  3. Operates vehicles (cars, trucks, ATV’s) in accordance to state law and policies and procedures set forth by ABC and Motor Vehicle Management.
  4. Operates cameras, video and audio recording equipment, radios, surveillance equipment.
  5. Properly utilizes and maintains outside agency equipment. 
Documenting/Recording Information:
  1. Documents proper chains of custody and the proper destruction of property.
  2. Secures and logs evidence into evidence room with all proper labeling.
  3. Maintains logs and inventory lists of individuals handling evidence.
  4. Prepares law enforcement related records and reports in detail.
  5. Prepares regulatory enforcement related records and reports in detail.
  6. Categorizes evidence according to standard categorizing procedures and updates records when necessary.
  7. Accounts for equipment and supplies.
  8. Prepares expense claims reports using the guidelines set forth by Finance and Administration Travel Regulations. 
Interpreting the Meaning of Information for Others:
  1. Reads and interprets local, state and federal laws, rules and regulations affecting the sale and distribution of alcoholic beverages.
  2. Reads and interprets local, state and federal drug laws.
  3. Reads and interprets local, state and federal laws and rules and regulations to licensed businesses, law enforcement agencies and general public. 
Performing Administrative Activities:
  1. Prepares and maintains case investigation files.
  2. Submits supplemental reports and any supporting documentation to case investigation files until case is closed. 
Monitor Processes, Materials or Surroundings:
  1. Assists in controlling the operation and security of the agency’s central evidence room to ensure the integrity of all evidence and property obtained by case agents.
Inspecting Equipment, Structures, or Material:
  1. Inspects buildings and kitchen equipment to insure compliance with state laws and agency rules and regulations.
  2. Reviews investigative, regulatory, and other reports for accuracy and completeness.
Establishing and Maintaining Interpersonal Relationships:
  1. Works with licensed businesses to insure compliance with applicable laws and rules and regulations.
  2. Works with other law enforcement agencies to foster a cooperative relationship in the enforcement of state laws and rules and regulations. 
Performing for or Working Directly with the Public:
  1. May talk to news media in accordance to policies and procedures in response to inquiries about ABC rules, regulations, and violations or to provide information concerning an investigation. 
Monitoring and Controlling Resources:
  1. Accounts for confidential funds received accurately by completing confidential funds disbursement reports each time funds are expended.
  2. Records fuel purchases and submits monthly report on vehicle fuel usage. 
Staffing Organizational Units:
  1. Makes recommendations on employment, retention, promotion, demotion, and other personnel actions.
  2. Selects the most qualified applicant from available applicant pool to recommend for employment.
  3. Interviews applicants about their qualifications and explains the job responsibilities of ABC Special Agents. 
Training and Teaching Others:
  1. At supervisor’s discretion, oversees the training of new employees. 
Guiding, Directing, and Motivating Subordinates:
  1. Teaches others about law and regulatory enforcement through lectures and demonstrations.
  2. Supervises staff in an assigned geographic region. 
Scheduling Work and Activities:
  1. Coordinates work activities with others such as supervisors, peers, subordinates, as well as local, state, federal agencies to avoid duplication.
  2. Assigns work to agents and oversees the daily operations at the sub-post-of-duty.
  3. Schedules personal work activities to maximize use of work time.
  4. Assists other personnel working on same or similar projects.
  5. At supervisor’s discretion, assigns work to agents and oversees the daily operations at the sub-post-of-duty.
  6. Schedules personal work activities to limit unnecessary travel. 
Interacting With Computers:
  1. Uses computer to complete agency reports using Microsoft Word and Excel and other computer programs.
  2. Uses computer to perform research on criminal and regulatory investigations. 
Communicating with Supervisors, Peers, or Subordinates:
  1. Communicates with supervisor or more experienced personnel when conducting investigations that are more difficult or complex.
  2. Clarifies with supervisor on areas of law and agency rules and regulations that need clarification.
  3. Updates supervisor as to current status of investigations being conducted.
  4. Advises supervisor of daily work activities. 
Selling or Influencing Others:
  1. Makes presentations to business employers and employees, beer boards, city and county commissioners, concerning alcohol and drug enforcement trends and enforcement activities. 
Coordinating the Work and Activities of Others:
  1. Assigns work responsibilities to agents based on the difficulty of the assignment and the ability of individual agent.

Competencies (KSA’s):

  1. Decision Quality
  2. Learning on the Fly
  3. Problem Solving
  4. Organizing
  5. Planning
  6. Time Management
  7. Conflict Management
  8. Written Communications
  9. Integrity and Trust
  10. Listening
  11. Peer Relationships


  1. Clerical
  2. Customer and Personal Services
  3. Law and Government
  4. Mathematics Knowledge
  5. Public Safety and Security
  1. Active Learning
  2. Active Listening
  3. Complex Problem Solving
  4. Coordination
  5. Critical Thinking
  6. Equipment Maintenance
  7. Equipment Selection
  8. Judgment and Decision Making
  9. Mathematics Skills
  10. Operation and Control
  11. Persuasion
  12. Reading Comprehension
  13. Speaking
  14. Time Management
  15. Writing                        
  1. Arm Hand Steadiness
  2. Control Precision
  3. Deductive Reasoning
  4. Finger Dexterity
  5. Manual Dexterity
  6. Memorization
  7. Multi Limb Coordination
  8. Oral Comprehension
  9. Oral Expression
  10. Reaction Time
  11. Speed of Limb Movement
  12. Wrist and Finger Speed
  13. Written Comprehension
  14. Written Expression

Tools and Equipment Used:

  1. Personal Computer
  2. Firearms
  3. Telephone
  4. Cameras
  5. Fax Machine
  6. Binoculars
  7. Printer
  8. Two-Way Radios
  9. Copy Machine
  10. Audio and Video Recording Equipment
  11. Motor Vehicles
  12. All-Terrain Vehicles
Other Law Enforcement Related Equipment as Required

Compensation Information: Click here to access current compensation information. – See more at:

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