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ABC LICENSING & PERMIT SPEC 1

Class Title: ABC LICENSING & PERMIT SPEC 1

Bargaining Unit: Use for all Job Titles

Class Code: 038681

MINIMUM QUALIFICATIONS

Education and Experience: Graduation from an accredited college or university with a bachelor’s degree.

Substitution of Experience for Education:  Full-time work experience may be substituted for the required education on year-for-year basis to a maximum of four years.

Other Requirements: Necessary Special Qualifications:

Applicants for this class must:

  1. Must obtain notary license within 6 months of hire.

Job Overview: SUMMARY

Under general supervision, directly works with customers to provide licensing and permit application processing and instruction for the Tennessee Alcoholic Beverage Commission.

DISTINGUISHING FEATURES

This is the working level licensing and permitting specialist in the ABC Licensing and Permitting Specialist series.  An incumbent in this class prepares, processes, and notarizes licensing documentation and works directly with customers to review and explain the assigned licensing and applications processes in accordance to state and federal laws, rules, and regulations. This classification differs from ABC Licensing & Permitting Specialist 2 in that an incumbent of the latter performs licensing and permitting work at the lead level by training ABC Licensing and Permitting Specialist 1 employees and reviewing complex applications.

Work Activities:

 

  1. Enforces and oversees customer application procedures, laws, and regulations for licensure as outlined by state law and policy.
  2. Prepares, processes, and notarizes licensing documentation: including applications, renewals, address changes, name changes, and licensing correspondence which can be stored electronically, submitted to legal staff, or submitted to Commission for approval.
  3. Collects required certifying documents and examines documents to verify legitimacy and compliance with statutes and regulations.  (e.g., proof of citizenship, immigration status, financial documentation, tax status, non-profit status, codes compliance, criminal history, certificate of existence, business license, property ownership/leasing agreements, insurance documentation, bonds, stockholder status, federal permits, shipping contracts, distributor lists, organizational structure.)
  4. Works directly with customers to review and explain the different licenses, applications, required documents, and application processes in accordance to state and federal laws, rules and regulations.
  5. Collects appropriate fees for applications, licensure, and citations via business checks, money orders, cashier’s check, or credit and debit cards.
  6. Creates reports for internal and external customers: issuance reports, closure reports, status reports, renewal notifications.
  7. Accesses applicant database to determine status of license and permit, test scores, and license history.
  8. Acts as a liaison between the Tennessee Alcoholic Beverage Commission and internal and external agencies, law enforcement agencies, and city and county governments.
  9. Reports law and regulation violations to appropriate agencies.
  10. Performs a variety of clerical duties including forms processing, licensure verification upon request, file maintenance, mailings, internal and external communication, and data entry.

Competencies (KSA’s): Competencies:

  1. Deductive Reasoning                  
  2. Near Vision
  3. Oral Comprehension
  4. Oral Expression
  5. Problem Sensitivity
  6. Selective Attention
  7. Speech Clarity
  8. Time Sharing
  9. Written Comprehension
  10. Written Expression

Knowledge:

  1. Clerical
  2. Communications and Media
  3. Customer and Personal Service
  4. Economics and Accounting
  5. English Language
  6. Law and Government
  7. Mathematics
  8. Transportation               

Skills:

  1. Active Learning
  2. Active Listening
  3. Critical Thinking
  4. Judgment and Decision Making
  5. Mathematics
  6. Reading Comprehension
  7. Service Orientation
  8. Speaking
  9. Time Management
  10. Writing

 

Abilities:

  1. Deductive Reasoning
  2. Near Vision
  3. Oral Comprehension
  4. Oral Expression
  5. Problem Sensitivity
  6. Selective Attention
  7. Speech Clarity
  8. Time Sharing
  9. Written Comprehension
  10. Written Expression

 

Tools and Equipment Used: Tools and Equipment Used:

 

  1. Personal Computer
  2. Telephone
  3. Calculator
  4. Fax Machine
  5. Printer
  6. Scanner
  7. Copy Machine

 

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