Class Title: ABC REGULATORY OFFICER
Bargaining Unit: Use for all Job Titles
Class Code: 038679
- Have a good moral character, as determined by investigation;
- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Agree to release all records involving their criminal history to the appointing authority;
- Supply fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
- Possess a valid motor vehicle operator’s license at the time of appointment.
- Provides explanations of state and federal laws, rules and regulations to public and other governmental agencies.
- Conducts regulatory inspections of licensed businesses for compliance with state and federal laws and agency rules and regulations.
- Interviews witnesses, licensees, other agencies, anonymous sources, or others who may be able to provide information of regulatory violations of licensees.
- Communicates with other investigative agencies in developing information on regulatory violations.
- Obtains information from web sites and local newspapers, handbills, flyers, and social media.
- Conducts field inspections of alcohol beverage inventories found in retail stores, liquor-by-the drink establishments, distilleries, and wholesale establishments.
- Contacts Special Agents for seizure of contraband alcoholic beverages or other types of contraband deemed illegal by law.
- Compares alcohol beverage inventories to sales to ensure proper purchasing.
- Inspects trucks that transport alcoholic beverages to ensure proper identification and transportation rules.
- Recommends changes for industry members to maintain compliance.
- Issues regulatory citations to licensees for violations of ABC rules and regulations.
- Identifies contraband alcoholic beverages that are not located on the invoice.
- Describes in detail the inspection, procedures followed, results, recommendations, and conclusions.
- Assist Special Agent to document date of seizure, description of seized alcoholic beverages, and current location of contraband alcoholic beverages.
- Completes a licensee inspection sheet to document the inspection.
- Records confessions or statements made by the ABC license holder.
- Records license information and evidence relating to the non-compliant sales of alcoholic beverages.
- Completes an inspection worksheet indicating location information, permit number, inspecting agent, license holder, date, license type, and details concerning any violations.
- Rewrites documents to correct errors and deficiencies found in review by the supervisor.
- Records daily activities including licensee inspections, leave, attendance, and phone calls in a log for potential use in civil and/or criminal court or ABC hearings.
- Records number and type of inspections made, hours worked, and location as required by agency directives.
- Compares information on inspection documents to verify accurate recording of the inspection.
- Reviews licensee documentation.
- Inspects records of companies that transport alcoholic beverages into the State of Tennessee to ensure that rules are complied with.
- Inspects alcoholic beverage invoices and records visually to ensure the proper purchase and storage.
- Performs field inspections of alcoholic beverages sold or offered for sale at retail.
- Walks for extended periods of time during inspections.
- Climbs stairs or ladders.
- May be required to lift and carry heavy items up to 50 lbs. or greater for a short period.
- Dealing with Ambiguity
- Decision Quality
- Integrity and Trust
- Time Management
- Problem Solving
- Written Communication
- Applicable laws, government regulations, and agency rules
- Customer service principles and processes
- Basic Mathematics
- Clerical procedures as they relate to managing files and records and the use of work processing systems
- Policies, procedures, and strategies to promote effective local and state operations for the protection of people and property
- Time Management
- Speaking and conveying information to others effectively
- Active learning and using new information for problem-solving and decision-making
- Critical thinking and using logic and reasoning to identify strengths and weaknesses of approaches to problems
- Active listening and giving full attention to points being made
- Communicating effectively in writing as appropriate for the needs of the audience
- Social Perceptiveness
- Quality Control Analysis as it relates to conducting inspections of certain products
- Time sharing and the ability to shift back and forth between two or more tasks
- Communicating information and ideas verbally and in writing so others can understand
- Listening and understanding information and ideas both written and through spoken words
- Deductive reasoning and the ability to apply general rules to specific problems to produce answers that make sense
- Inductive reasoning and the ability to combine pieces of information to form general rules or conclusions
- Adding, subtracting, multiplying, or dividing quickly and correctly
- Bending, stretching, twisting, or reaching with body, arms and/or legs
- Visual color discrimination and the ability to match or detect differences between colors
Tools and Equipment Used:
- Motor Vehicle
- Fax Machine
- Roadside Safety Equipment
- Laptop or Tablet
– See more at: https://agency.governmentjobs.com/tennessee/default.cfm?action=viewclassspec&classSpecID=1083210&viewOnly=yes#sthash.XrSvaSMr.dpuf