Bargaining Unit: Use for all Job Titles
Class Code: 073121
Education and Experience: Graduation from an accredited college or university with a bachelor’s degree; qualifying full-time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Other Requirements:

Necessary Special Requirements: None.
Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Summary:  Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of administrative detail; and performs related work as required.
Distinguishing Features: Positions in the Admin Assistant sub-series are predominately in the unclassified service, with exception of the few which by specific law, rules, or regulations are mandated to be in the classified service. An employee in this class routinely performs general assignments to relieve an executive of administrative detail and other duties which do not require his personal attention. This class differs from that of Admin Assistant 2 in that an incumbent of the latter usually performs work of greater scope and difficulty. Classes in the Admin Assistant sub-series differ from those in the Admin Services Assistant sub-series in that incumbents of the latter are members of the classified service and perform duties in direct support of line operations rather than duties which emphasize relieving an executive of administrative detail.

Work Activities: Performing Administrative Activities:

  1. Learns to perform human resources administration in one or more of the following areas: employee relations, affirmative action, recruitment, employee development, and training.
  2. Performs a variety of general staff administrative duties to support program operations.
Processing Information:
  1. Reviews applications for state employees to ensure applicant meets requirements for requested service.
  2. Compiles specific program related information as required by the program area.
Monitoring and Controlling Resources:
  1. Conducts grant monitoring to ensure compliance with grant requirements are met.
  2. Monitors the inventory of state tagged equipment to ensure compliance.
Evaluating Information to Determine Compliance with Standards:
  1. Verifies eligibility information to ensure federal/state standards are met.
Communicating with Persons Outside Organization:
  1. Learns to serves as liaison between agency and the general public, persons in other state departments and divisions, officials, and entities outside the organization in order to explain matters of procedures and regulations.
Training and Teaching Others:
  1. Provides external and internal training of procedures/guidelines as needed.
Documenting/Recording Information:
  1. Prepares documents to meet agency’s needs.
  2. Reviews documents in order to ensure accuracy, completeness, and adherence to standards.
Making Decisions and Solving Problems:
  1. Analyzes, interprets and enforces existing policies and procedures.
Establishing and Maintaining Interpersonal Relationships:
  1. Maintains working relationship with general public, persons in other state departments and divisions, officials, and entities in the day to day operations of the agency.
Analyzing Data or Information:
  1. Reviews work of others to determine program requirements are met.
Interacting with Computers:
  1. Utilizes appropriate computer programs to accomplish administrative activities.
Monitors Processes, Materials, or Surrounding:
  1. Monitors inventory of supplies to ensure adequate materials are available.
  2. Monitors time in Edison to ensure employees have entered time correctly and supervisors have approved all exceptions.
  3. Ensures facilities are adequately maintained according to environmental, health, and safety standards.
  4. Monitors to verify that correct item is ordered, processed, and received.
Judging the Qualities of Things, Services, or People:
  1. Inspects products to ensure standards are met.
Updating, Planning, and Prioritizing Work:
  1. Participates in training to keep current with job requirements.
Organizing, Planning, and Prioritizing Work:
  1. Maintains log to monitor the job functions of others and provides status updates as requested.
Performing for or Working Directly with the Public:
  1. Serves as point of contact with the general public by providing requested information.
Getting Information:
  1. Gathers information on inquiries by email, phone, or in person.
  2. Obtains contact information from state websites to provide direction to the general public as needed.
  3. Uses internet search engines (i.e., Google) to identify items or products to assist in the creation of requisitions.
Inspecting Equipment, Structures, or Material:
  1. Ensures the availability of necessary equipment and supplies.
Communicating with Supervisors, Peers, or Subordinates:
  1. Communicates status of assigned tasks or other relevant information as requested.
Scheduling Work and Activities:
  1. Schedules appropriate size meeting rooms to accommodate events.
  2. Uses email software (i.e., Microsoft Outlook) to inform staff of scheduled meetings.
  3. Maintains calendar of scheduled meetings.

Competencies (KSA’s):

  1. Customer Focus
  2. Priority Setting
  3. Time Management
  4. Functional/ Technical Competency
  5. Problem Solving
  6. Organizing
  7. Written Communication
  8. Listening
  9. Work/Life Balance
  10. Technical Learning
  11. Patience


  1. Clerical
  2. Communications and Media
  3. Customer Service and Personal Service
  4. Mathematics
  1. Active Learning
  2. Learning Strategies
  3. Mathematics
  4. Monitoring
  5. Reading Comprehension
  6. Speaking
  7. Writing
  8. Negotiation
  9. Troubleshooting
  10. Judgment and Decision Making
  11. Time Management
  1. Oral Comprehension
  2. Oral Expression
  3. Written Comprehension
  4. Auditory Attention
  5. Speech Clarity

Tools and Equipment Used:

  1. Personal Computer
  2. Telephone
  3. Fax Machine
  4. Printer
  5. Scanner
  6. Copy Machine
  7. Calculator
  8. Retail Sales Equipment
Other Office Related Equipment as required


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