Bargaining Unit: Use for all Job Titles
Class Code: 073721
Education and Experience: Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to three years of full-time increasingly responsible professional general personnel or other work which involved some affirmative action/equal opportunity and/or staff development.
Substitution of Education for Experience: additional graduate coursework in personnel administration or other related acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of one year.
Two years of increasingly responsible professional general personnel or other work with the State of Tennessee which involved some affirmative action/equal opportunity and/or staff development work.
Substitution of Experience for Education: Qualifying fulltime professional experience in affirmative action/equal opportunity may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Other Requirements:

Necessary Special Qualifications: None.
Examination Method: Education and Experience, 100%, for Preferred Service positions.  For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority.

Job Overview:

Summary: Under general supervision, is responsible for professional affirmative action administrative work of average difficulty and supervisory work of routine difficulty; and performs related work as required.
Distinguishing Features: An incumbent of this class may supervise a very small number of professional analysts and participates in internal and/or external affirmative action/equal opportunity development and enforcement work. Central to the concept of this class are the supervision of other professional staff and the acting as departmental affirmative action officer. An employee may also be assigned to perform central human resources department duties assisting operating departments in executing the function and assisting the director. This class differs from that of Affirmative Action Officer 2 in that incumbents of the latter have higher supervisory responsibilities.

Work Activities:

Interpreting the Meaning of Information for Others:
  1. Interprets the meaning of Civil Rights Laws.

Evaluating Information to Determine Compliance with Standards:

  1. Perform Local Office Reviews to determine compliance/non-compliance of Civil Rights Laws.
  2. Conducts investigative interviews with complainant, accused, witnesses and/or persons with knowledge of filed compliant.
Provide Consultation and Advice to Others:
  1. Advises or provides information to others on matters relating to Civil Rights Laws.
Analyzing Data or Information:
  1. Review and analyze random samples of data captured from Case Management Activity Tracking System (CMATS) to determine compliance.
  2. Review the physical facility for accessibility for individuals who may qualify under the Americans with Disability Act as Amended (ADAAA).
  3. Make recommendations based upon sample findings of any area of the office that is not in compliance.
  4. Evaluates to see if any protected class is under-represented in placements.
Communicating with Persons Outside Organization:
  1. Provides information on options that may be available to individuals as it relates to various Civil Rights Laws.
Training and Teaching Others:
  1. Facilitate Equal Employment Opportunity training for new employees and managers.
Communicating with Supervisors, Peers, or Subordinates:
  1. Supervises the work of very small staff in accomplishing work.
  2. Provides written information and/or reports from office reviews.
  3. Responds to written communication and phones calls as it relates to providing technical assistance.
Inspecting Equipment, Structures, or Material:
  1. Measure areas of the facilities to determine Americans Disabilities Act Architectural Guidelines and ADAAA compliance or non-compliance.
  2. Check telephones, switches, controls of lights, heat, ventilations; fire alarm and other controls of frequent or essential use is in reach of individuals in wheelchairs.
  3. Check surface of floor for barriers (ex; access panels, power extension cords, telephone lines), to determine if individuals in wheelchairs can move around freely in office, including break room.
Documenting/Recording Information:
  1. Creates an Equal Employment Opportunity table from data obtained from CMATS of programs services provided by each office.
  2. Complete wage survey table to determine if all protected classes are being placed in position that pay comparable wages.
  3. Complete a written report of all Equal Employment Opportunity finding along with recommendation to correct any non-compliance issues.
  4. Completes a roster stating the employees completed the Civil Rights Orientation and mail.
  5. Provide bi-monthly report and strategic planning reports monthly.
Performing Administrative Activities:
  1. Performs administrative tasks as needed.
  2. Maintains confidential files in a secured location.
Getting Information:
  1. Receive complaint forms from employees, review for completeness and send to the appropriate department designee.
Organizing, Planning, and Prioritizing Work:
  1. Prioritizing tasks and activities that must be completed.
Establishing and Maintaining Interpersonal Relationships:
  1. Establishes effective relationships with all departments or divisions of a department, employment centers, labor, management and community groups, and with minority, lower-skilled, and disadvantaged individuals to promote, coordinate, and effect equal employment opportunity activities.
  2. Perform outreach to community groups on a regular basis to share information on services that can be provided by various agencies for the State of Tennessee.
Updating and Using Relevant Knowledge:
  1. Attends Civil Rights training in and out-of-state.
Identifying Objects, Actions, and Events:
  1. Compare previous reviews to determine if recommendations are met.

Competencies (KSA’s):

  1. Business Acumen
  2. Dealing with Ambiguity
  3. Decision Quality
  4. Functional/Technical Competencies
  5. Problem Solving
  6. Informing
  7. Organizing
  8. Priority Setting
  9. Time Management
  10. Timely Decision Making
  11. Conflict Management
  12. Standing Alone
  13. Comfort around Higher Management
  14. Organizational Agility
  15. Presentation Skills
  16. Written Communications
  17. Approachability
  18. Composure
  19. Ethics and Values
  20. Fairness to Direct Reports
  21. Integrity and Trust
  22. Listening
  23. Personal Disclosure


  1. Law and Government
  2. Personnel and Human Resources
  3. Psychology


  1. Active Learning
  2. Active Listening
  3. Monitoring
  4. Writing


  1. Instructing
  2. Deductive Reasoning
  3. Oral Expression
  4. Written Comprehension
  5. Written Expression

Tools and Equipment Used:

  1. Personal Computer
  2. Telephone
  3. Fax Machine
  4. Printer
  5. Copier
  6. Calculator


Back to top button