Bargaining Unit: Use for all Job Titles
Class Code: 032270
Salary: $3,366.00 – $5,384.00 Monthly

Education and Experience: Graduation from an accredited college or university with a bachelor’s degree in food science, animal science, biology, chemistry or other related acceptable field and two years of full-time increasingly responsible professional coordination of agriculture programs.

Substitution of Education for Experience:  Graduate coursework from an accredited college or university in food science, animal science, biology, chemistry or other related acceptable field may substitute on a year for year basis to a maximum of two years.

Other Requirements: Necessary Special Qualifications: 

A valid motor vehicle operator’s license is required.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview: Summary: Under general supervision, is responsible for coordinating various aspects of agricultural programs, including performing program monitoring, investigative and consultative work of average difficulty; and performing other related work as required.

Distinguishing Features: An employee in this class coordinates programs for the Tennessee Department of Agriculture.  Work involves performing various information gathering, investigative, and program monitoring tasks and includes interactions with regulated entities relevant to compliance issues and process improvements in the manufacture, sale, and distribution of consumer and industrial products in the State of Tennessee.

Work Activities: Interpreting the Meaning of Information for Others:

  1. Explains rules and regulations during consultations or investigations to increase compliance understanding.

Communicating with Persons Outside Organization: 

  1. Communications with external customers to ensure questions are answered or directed to the appropriate individuals.

Making Decisions and Solving Problems:

  1. Based on inspector’s findings and applicable laws, rules and regulations, determines/recommends the appropriate regulatory action to take (e.g., notice of violation, critical item notice, removed from sale, permit suspension, or other appropriate action).
  2. Makes recommendations to regulated entities to help them resolve violations and become compliant.
  3. Investigates potential health risks caused by disasters such as floods, fires, and regulated product transport accidents to determine necessary action (e.g., seizure, condemnation, destruction of product).

Evaluating Information to Determine Compliance with Standards:

  1. Reviews findings/data relevant to regulated entities to determine their compliance with applicable State laws and regulations.

Resolving Conflicts and Negotiating with Others:

  1. Maintains respectful and productive work environment to minimize disputes and resolve conflicts.

Coordinating the Work and Activities of Others: 

  1. Coordinates workload with internal and external partners to facilitate timely and accurate task completion.

Training and Teaching Others:

  1. Facilitates training programs for staff and external customers (e.g., members of the regulated community).
  2. Identifies the training needs of others (including internal and external customers) to develop formal training programs or classes.

Establishing and Maintaining Interpersonal Relationships: 

  1. Establishes and maintains effective working relationships with peers and management by fostering cooperation, sharing of ideas, and open/honest communication.

Getting Information:

  1. Observes industry practices (i.e., relevant to the manufacture, sale, and distribution of food, dairy, and/or feed) to verify procedures and offer guidance relevant to compliance and process improvement.
  2. Reviews submitted applications relative to testing, production processes, product registration, and label review to collect information for processing the applications.
  3. Gathers samples as needed for compliance issues relevant to the manufacture, sale, and distribution of food, dairy, and/or feed.
  4. Gathers information about regulated entities (i.e., establishments used in the manufacture, sale, and distribution of food, dairy, and/or feed (e.g., name, address, type, ownership) as needed to update information and verify permits are current.
  5. Reviews last inspection report for regulated entity to obtain information needed to determine/ensure compliance with regulations.
  6. Gathers information from other states regarding specific regulations or standards to determine if they are consistent with State of Tennessee regulations/standards.
  7. Interviews individuals in the regulated community to gather information relevant to compliance issues.

Thinking Creatively: 

  1. Writes standard operating procedures (SOP) for program area.
  2. Develops specialized forms using productivity software (e.g., spreadsheet, word processing programs) for use internally and externally.
  3. Develops content for outreach materials (e.g., handouts, flyers, brochures, reports).
  4. Develops content for department-specific webpages.

Documenting/Recording Information:

  1. Documents investigations performed to ensure accurate information is used in decision making.

Communicating with Supervisors, Peers, or Subordinates:

  1. Maintains an open dialog with internal business partners to ensure effective and efficient communications.

Monitor Processes, Materials, or Surroundings: 

  1. Continually reviews grant-funded programs to ensure adequate progress is being made in achieving cooperative agreement standards.
  2. Monitors the costs and expenditures relevant to grants and cooperative agreements to ensure compliance with budgetary constraints.
  3. Continually reviews inventory data of regulated entities for accuracy.

Inspecting Equipment, Structures, or Material:

  1. Conducts visual inspections of establishments used in the manufacture, sale, and distribution of food, dairy, and/or feed to verify compliance with regulations.

Organizing, Planning, and Prioritizing Work:

  1. Identifies work priorities to ensure most important work is completed first based on work experience, supervisory guidance, and department, state, and federal laws, rules, regulations, and guidelines.

Estimating the Quantifiable Characteristics of Products, Events, or Information:

  1. Estimates needs/costs relevant to cooperative agreements to assist the program administrator in determining budget requirements.
  2. Estimates sampling requirements for upcoming fiscal year for program planning purposes.

Provide Consultation and Advice to Others:

  1. Makes recommendations to upper management for changes in operations to improve efficiency and quality of agency operations and services.

Interacting With Computers: 

  1. Uses office productivity software, such as word processing, spreadsheet, or presentation programs, to process information and create documents.

Updating and Using Relevant Knowledge:

  1. Continuously maintains inspection manual by adding updated information such as memos, trade publications, and technical journals provided by supervisor and/or administration.
  2. Attends required meetings to discuss current trends, new administrative policies, legislation and other relevant topics.

Operating Vehicles, Mechanized Devices, or Equipment:

  1. Operates a motor vehicle to move from one job site to another.

Performing General Physical Activities:

  1. Performs physical activities such as walking for extended periods of time, climbing ladders, lifting heavy items, bending and stooping while conducting on-site investigations.

Competencies (KSA’s): Competencies:

  1. Integrity and trust
  2. Organizing
  3. Customer focus
  4. Understanding others
  5. Action oriented
  6. Approachability
  7. Patience
  8. Priority setting
  9. Decision quality
  10. Intellectual horsepower
  11. Presentation skills


  1. Intermediate knowledge of raw materials, production processes, and quality control for food and feed
  2. Intermediate knowledge of business and management principles
  3. Intermediate knowledge of  communication and dissemination techniques and methods, including alternate ways to inform via written, oral, and visual media
  4. Basic knowledge of plant and animal organisms and interactions with each other and the environment
  5. Intermediate knowledge of principles and processes for providing customer services, including needs assessment and meeting quality standards
  6. Intermediate knowledge of techniques and equipment for the production of food/feed products for consumption, including storage/handling techniques
  7. Intermediate knowledge of administrative and clerical procedures and systems
  8. Intermediate knowledge of principles and methods for training design, teaching and instruction for individuals and groups
  9. Basic knowledge of arithmetic and statistics
  10. Basic knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo


  1. Intermediate skill in talking to others to convey information effectively
  2. Intermediate written communication skills
  3. Basic active listening skills (i.e. in giving full attention to what others are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times)
  4. Basic skill in understanding the implications of new information for both current and future problem-solving and decision-making
  5. Intermediate reading comprehension skills
  6. Intermediate time management skills
  7. Basic critical thinking skills
  8. Basic skill in selecting and using training/instructional methods and procedures
  9. Basic skill in actively looking for ways to help people
  10. Basic monitoring skills
  11. Intermediate skill in solving complex problems
  12. Intermediate judgement and decision making skills
  13. Basic skill in using mathematics to solve problems
  14. Basic skill in using scientific rules and methods to solve problems


  1. Ability to speak clearly so others can understand
  2. Ability to identify and understand the speech of another person
  3. Ability to communicate information and ideas in speaking so others will understand
  4. Ability to listen to and understand information and ideas presented through spoken words and sentences
  5. Ability to apply general rules to specific problems to produce answers that make sense
  6. Ability to tell when something is wrong or is likely to go wrong
  7. Ability to coordinate two or more limbs while sitting, standing, or lying down
  8. Ability to coordinate the movement of arms, legs, and torso together when the whole body is in motion
  9. Ability to exert maximum muscle force to lift, push, pull, or carry objects
  10. Sufficient vision to operate a motor vehicle and conduct visual inspections
  11. Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
  12. Ability to add, subtract, multiply, or divide quickly and correctly
  13. Ability to bend, stretch, twist, or reach with your body, arms, and/or legs
  14. Ability to come up with a number of ideas about a topic


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