Bargaining Unit: Use for all Job Titles
Class Code: 091354
Education and Experience: Education equivalent to graduation from a standard high school and possession of a current commercial pilot’s certificate with appropriate ratings as issued by the Federal Aviation Administration and a minimum of 4,000 hours of flying time, of which 2,000 hours must have been in multi-engine aircraft. Physical Condition: Applicants must successfully pass and maintain a Class 2 physical examination every 12 months as prescribed by the FAA.

Other Requirements:

Necessary Special Qualifications: Licensed as a FAA commercial pilot. Must possess current instrument, single and multi-engine ratings.
Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Summary: Under general supervision, is responsible for aircraft pilot duties of considerable difficulty and supervisory work of average difficulty; and performs related work as required.
Distinguishing Features: This is the supervisory class in the Aircraft Pilot sub-series. The employee in this class supervises pilots in providing safe and efficient air transportation. This class differs from Aircraft Lead Pilot in that an incumbent of the latter is not responsible for supervisory work. The incumbent in this class is “on call” and is required to work irregular hours.

Work Activities:

Monitor Processes, Materials, or Surroundings:
  1. Use instrumentation to guide flights when visibility is poor.
  2. Monitor engine operation, fuel consumption, and functioning of aircraft systems during flights.
  3. Monitor gauges, warning devices, and control panels to verify aircraft performance and to regulate engine speed.
Inspecting Equipment, Structures, or Material:
  1. Inspect aircraft for defects and malfunctions, according to pre-flight checklists.
  2. Test performance of aircraft equipment.
Operating Vehicles, Mechanized Devices, or Equipment:
  1. Start engines, operate controls, and pilot airplanes to transport passengers, mail, or freight, adhering to flight plans, regulations, and procedures.
  2. Steer aircraft along planned routes, including use of autopilot and flight management computers.
Resolving Conflicts and Negotiating with Others:
  1. Assists with investigating and solving conflicts between internal business partners and agency employees according to departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures to develop an action plan for resolving the issue.
  2. Reports internal and external conflicts, complaints, and other issues to assigned supervisor or appropriate reporting authority as required. 
Developing and Building Teams:
  1. Model effective performance for co-workers and/or interns to provide a role model, encourage success in others, and enhance trust.
  2. Identifies developmental opportunities appropriate for assigned subordinates to improve team development.
Evaluating Information to Determine Compliance with Standards:
  1. Using gathered information file an appropriate flight plan for determined conditions.
Organizing, Planning, and Prioritizing Work:
  1. Incorporate last minute and unscheduled tasks into current workload to ensure timely and accurate completion of work.
Coaching and Developing Others:
  1. Train transportation or material moving personnel of proper safety and procedures.
  2. Discusses performance with subordinates to identify and correct deficiencies and to reinforce strengths.
Guiding, Directing, and Motivating Subordinates:
  1. Coordinates flight control, management activities, directs material handling or moving activities as pilot in command.
  2. Sets performance standards and goals for subordinates and monitors performance.
  3. Leads subordinates to perform and implement activities according to applicable department, state, and federal laws, rules, regulations, guidelines, processes, and procedures.
  4. Provides informal performance feedback advice to assigned subordinates to assist with personal and professional development.
  5. Provides motivation through positive reinforcement to promote a productive and efficient work environment.
  6. Supervises project development, reports, and applications by review of subordinate submittals to provide approval or feedback.
Communicating with Supervisors, Peers, or Subordinates:
  1. Contact control towers for takeoff clearances; coordinate vehicle movement, arrival instructions, and other information, using radio equipment.
  2. Respond to and report in-flight emergencies and malfunctions.
  3. Communicate with coworkers to discuss work orders or plans.
  4. Communicate any vehicle or equipment malfunctions to appropriate repair staff.
Coordinating the Work and Activities of Others:
  1. Coordinates with upper management, peers, and assigned subordinates to facilitate equitable workload dissemination.
  2. Coordinates workload with internal and external business partners as required facilitating timely and accurate task completion.
  3. Coordinates with departmental staff to resolve complex or highly sensitive issues to ensure project schedules and project cost are reviewed.
Communicating with Persons Outside Organization:
  1. Respond to and report in-flight emergencies and malfunctions.
  2. Provide transportation information to passengers or customers.
Establishing and Maintaining Interpersonal Relationships:
  1. Develop and maintains respectful working relationships to promote mutual trust and cooperation among team members, agency representatives and vendors.
Assisting and Caring for Others:
  1. Respond to transportation emergencies.
Monitoring and Controlling Resources:
  1. Manages the procurement, receipt, and payment of products, equipment, and/or services in compliance with all laws, rules, and regulations.
Provide Consultation and Advice to Others:
  1. Provides technical guidance to external and/or internal business partners to resolve problems with environmental and/or engineering concerns.
  2. Assists assigned subordinates in resolving processing problems to enhance development and team performance.
  3. Advises upper management on team standard operating procedures, best practices, and other workflow factors to inform strategy development and decision making.
  4. Notifies appropriate personnel of possible violations of departmental, state, and federal laws, rules, regulations, guidelines, policies, and procedures.
Updating and Using Relevant Knowledge:
  1. Review current departmental, state, and federal information sources to identify relevant changes in policies, procedures, rules, regulations, and best practices to ensure they are knowledgeable on the latest updates.
  2. Seek out work related developmental opportunities to improve performance and team efficiency.
  3. Complete required training events to learn new procedures, ensure continual learning, maintain current knowledge of the field, and increase job proficiency.
Training and Teaching Others:
  1. Conducts new employee onboarding steps as required to educate new hires on departmental and work unit rules, regulations, guidelines, processes, and procedures.
  2. Develops manuals and relevant documentation for procedures to ensure consistent plan of action is followed.
  3. Instructs assigned subordinates regarding new policies, procedures, and software programs to facilitate learning. 
Staffing Organizational Units:
  1. Assists in the hiring process including recruiting, identifying hiring criteria, and interviewing applicants.
Making Decisions and Solving Problems:
  1. Choose optimal transportation routes or speeds.
Getting Information:
  1. Check NOTAMS (Notices to Airmen) and Weather forecast prior to take off to ensure safest route is chosen. 
Documenting/Recording Information:  
  1. Record operational details of travel.
  2. Enter and maintain data on a shared server for access and reference.
  3. Write reports to document field inspections, laboratory tests, planning activities, and other necessary items to ensure accurate information is used in decision making.
  4. Document and store appropriate information in electronic databases and/or physical form as required ensuring accurate information is recorded.
  5. Document information provided during meetings and training to ensure accurate information is disseminated to others.
Interacting With Computers:
  1. Operates computer hardware and software, scanners, and other equipment to complete reports, document collected data, and to communicate with others to capture and maintain program information.
  2. Operate office productivity software including but not limited to word processing programs, spreadsheet programs, presentation software, web-based email programs, and search engines to manage programs and projects.
Scheduling Work and Activities:
  1. Arrange maintenance activities in response to aircraft deficiencies.
Performing Administrative Activities:
  1. Update internal databases to document time, schedule, and project development.
  2. Responds to emails, phone calls, and other correspondence as required.
  3. Mails or emails correspondence to internal and external business partners.

Competencies (KSA’s):

  1. Time Management
  2. Customer Focus
  3. Ethics and Values
  4. Listening
  5. Directing Others
  6. Functional/Technical Competency
  7. Command Skills
  8. Standing Alone
  9. Hiring and Staffing
  10. Managerial Courage
  1. Knowledge of administration and management
  2. Knowledge of personnel and human resources
  3. Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
  4. Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life
  5. Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
  6. Knowledge of machines and tools, including their designs, uses, repair, and maintenance
  7. Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical and electrical processes
  8. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  9. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
  10. Knowledge of transmission and operation of telecommunications systems
  11. Knowledge of the practical application of engineering science and technology
  12. Knowledge of administrative and clerical procedures
  1. Service Orientation
  2. Controlling Operations
  3. Operation Monitoring
  4. Active Listening
  5. Critical Thinking
  6. Management of Financial Resources
  7. Management of Material Resources
  8. Management of Personnel Resources
  9. Monitoring/Assessing Performance
  10. Complex Problem Solving
  11. Judgment and Decision Making
  12. Reading Comprehension
  13. Verbal Communication
  14. Active Learning
  15. Time Management
  16. Mathematics
  17. Troubleshooting
  18. Writing 
  1. Ability of control precision to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
  2. Ability of problem sensitivity to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
  3. Ability of spatial orientation to know your location in relation to the environment or to know where other objects are in relation to you
  4. Ability of depth perception to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object

Tools and Equipment Used:

  1. Personal Computer
  2. Telephone
  3. Fax Machine
  4. Printer


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