Bargaining Unit: Use for all Job Titles
Class Code: 075527
Education and Experience: Graduation from an accredited college or university with a bachelor’s degree. Preferably a Registered Communications Distribution Designer (RCDD) accreditation from Building Industry Consulting Services International (BICSI).
Substitution of Experience for Education: Qualifying experience relating to low voltage cabling systems and infrastructure design may substitute for the required education on a year for year basis to a maximum of four years.

Other Requirements:

Necessary Special Qualifications: A valid motor vehicle operator’s license may be required for employment in some positions.
Examination Method: Education and Experience,100%, for Preferred Service positions.  For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority.

Job Overview:

Summary: Under general supervision, is responsible for voice, data, and video cabling and/or wireless infrastructure analytical work of routine difficulty involving the analysis of user requirements, wired and wireless network infrastructure design, project management and coordination, work order and installation monitoring and inspection, and level-3 technical support for cabling infrastructure problem resolution, and performs related work as required.

Distinguishing Features: This is the working level in the Cabling Infrastructure Spec series. An employee in this class coordinates tasks required to install and maintain cabling and/or wireless infrastructures to support agency locations statewide. The employee converts agency business requirements into technical solutions, provides cost estimates, enters track and monitors work orders, inspects installations by contracted vendors, manages multiple projects at various locations throughout the State, and provides level 2 technical support for problem resolution. This class differs from a Cabling Infrastructure Specialist 2 in that an incumbent of the latter works at the advanced working level and is responsible for the most complex cabling wireless network design deployments and provides level 3 technical support for problem resolutions.

Work Activities:

Monitor Processes, Materials, or Surroundings:
  1. Visits site during contractor installation to insure design, installation procedures, and verify schedule adherence.
  2. Visits the site after contractor installation to verify type and quantities of material for verification in billing process.

Identifying Objects, Actions, and Events:

  1. During site inspection, identifies discrepancies in intended design installation (e.g. Cable type, termination method).
  2. During site inspection, identifies discrepancies in intended design installation (e.g., electrical/HVAC pathways/devices).

Inspecting Equipment, Structures, or Material:

  1. Inspects the infrastructure installations and designs at a variety of work sites statewide.
  2. Inspects the cable used to make sure it is properly labeled, correctly installed at each connection point, cables are not under physical stresses beyond standards, cable ends are properly terminated, and the correct type of cable is used to support the system requirements
  3. Verifies fire stops and other safety measures exist; inspects cabling area for ventilation, organization, and tidiness.

Thinking Creatively:

  1. Reviews new design of telecom space for better usage during new IT deployment.
  2. Reviews existing layout of telecom space for better usage during new IT deployment.

Scheduling Work and Activities:

  1. Coordinates structured cabling work.
  2. Coordinates structured cabling work for larger projects and work crews.

Organizing, Planning, and Prioritizing Work:

  1. Enters agency request from Remedy into state cabling contractor interface.
  2. Prioritizes critical Help Desk tickets in state cabling contractor’s work.

Interpreting the Meaning of Information for Others:

  1. Establishes communications to resolve terminology barriers between electrical/HVAC engineers, interior designers and IT engineers.

Provide Consultation and Advice to Others:

  1. Advises agency vendor of existing infrastructure so they may avoid service disruption during process.

Getting Information:

  1. Visits the site to collect information on telecom environmental for design/construction review.
  2. Visits the site to collect information on telecom existing physical space and space for growth for design/construction review.
  3. Visits the site to collect information on telecom pathways both interior and exterior and existing cable plant for design/construction review.
  4. Reviews site service provider’s demarcation.

Estimating the Quantifiable Characteristics of Products, Events, or Information:

  1. Performs site evaluation for agency budgetary figures for cabling infrastructure.

Processing Information:

  1. Enters verified As-Builts, floor plans, test results, and manufacture warranties into Cable Infrastructure Database.

Evaluating Information to Determine Compliance with Standards:

  1. Compares the cabling design, plan, and the building layout against state standards for completeness, accuracy, and adherence to standards.
  2. Verifies that the structured cabling installations and designs meet state and industry standards.
  3. Supplies cable installers with updated information regarding State standards.
  4. Compares the installation of the cable closet, wiring, and related infrastructure components, on-site, against standards.
  5. Ensures physical factors of all equipment racks, wire ways, and cabling is grounded and protected according to standards.

Making Decisions and Solving Problems:

  1. Evaluates cabling infrastructure problems.
  2. Evaluates whether a low voltage cabling problem is a result of software, hardware, or installation of another agency or vendor’s (e.g. telephone, LAN, WAN) products.
  3. Reviews work order and other records at completion of project to assure the actions taken have been recorded accurately.
  4. Resolves minor problems, including slow network or equipment performance or single user accounts down.
  5. Resolves urgent problems, including network or equipment shutdowns.

Developing Objectives and Strategies:

  1. Establishes an approximate timeline for resolving problems based on the problems’ priority level and what must be done to correct the problem; explains the timeline to the agency representatives.
  2. Creates a timeline for project completion.

Performing General Physical Activities:

  1. During a site survey/inspection, reviews interior and exterior pathways including single story to multi story/campus environments.

Operating Vehicles, Mechanized Devices, or Equipment:

  1. Utilizes state vehicle to visit agency sites/state cabling contractor locations or associated sites.

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment:

  1. Creates cabling infrastructure designs for projects that may involve single buildings or workstations.
  2. Creates site-specific drawings and records for entry into a cable management system, electronic schematic, or related engineering drawings.
  3. Creates cabling infrastructure designs for larger projects that may involve multiple buildings or floors.
  4. Identifies agencies’ cabling needs including number of users, work stations, hardware to be connected, future growth, new technologies, and other cabling infrastructure issues.

Documenting/Recording Information:

  1. Maintains the Cabling Infrastructure project records.
  2. Updates records to show components installed, work completed, and changes to the work order.
  3. Combines multiple cabling databases and records into a composite file system.
  4. Enters site information into database or paper files based on department requirements and categories such as agency, city, street address, or data type.
  5. Writes standards based on codes, law, and philosophy of design for a low voltage cabling environment.

Communicating with Supervisors, Peers, or Subordinates:

  1. Discusses with management how standards could be rewritten to be more practical and applicable in the field, based on current trends in cabling technology literature and changes in procedure.

Communicating with Persons Outside Organization:

  1. Reviews State cabling infrastructure requirements and installation with agency, agency vendor, mechanical/plumbing/electrical engineering firms, service providers and any other entities who will be involved in the process.
  2. Determines the best time to make changes to the infrastructure based on agency work schedules, contractor availability, projected time frames for completing the work, and related cabling factors.
  3. Discusses problems with agency representatives.
  4. Discusses differences in records or opinions pertaining to the manner in which labor is billed, materials are used, or work is performed with the vendor or appropriate party.
  5. Contacts appropriate person to obtain any missing information related to project activities.
  6. Discusses design and the most cost or time efficient process for installing the cabling infrastructure.
  7. Discusses cabling infrastructure options, including, but not limited to, changing the cabling infrastructure design, using a wireless system, or modifying cabling components, if building specifications cannot be met.
  8. Discusses the cabling infrastructure design, costs, and timeline with the agency representative to gain approval for the project.
  9. Explains the building specifications, such as size of room and distance of space between floors, required by state standards to the building owner or general contractor.

Coordinating the Work and Activities of Others:

  1. Identifies building owners, architects, vendors, state departments and others who will be involved in the construction or remodeling of the building and cabling infrastructure.
  2. Adjusts plan based on changes that have occurred to the design, feedback from the agency, and adjustments needed to accommodate other vendors’ needs.

Analyzing Data or Information:

  1. Identifies the underlying cause of problems including damaged cables or equipment.
  2. Identifies how many people will be affected, how drastically they will be affected, and what other issues have been received to determine to whom the problem should be delegated.
  3. Identifies agencies’ cabling needs including number of users, work stations, hardware to be connected, future growth, new technologies, and other cabling infrastructure issues.
  4. Identifies physical requirements and constraints to the infrastructure, and where connections, cables, boxes, closets, conduits, and other equipment are currently located or should be located based on the building layout.
  5. Identifies the number and type of materials needed to complete the project.

Updating and Using Relevant Knowledge:

  1. Attends BICSI approved seminars, classes, webinars, and conferences to continue relevant knowledge.
  2. Attends manufacture/vendor approved seminars, webinars, and conferences to continue relevant knowledge.

Performing Administrative Activities:

  1. Updates state’s software and cabling contractor’s interface daily.

Interacting With Computers:

  1. Enters and maintains information utilizing Microsoft Office Suite.
  2. Maintains and updates information on state specific software.
  3. Uses and maintains knowledge of AutoCAD and vendor testing software.

Competencies (KSA’s):

  1. Decision Quality
  2. Customer Focus
  3. Timely Decision Making
  4. Written Communications
  5. Understanding Others
  6. Innovation Management
  7. Problem Solving
  8. Directing Others
  9. Planning
  10. Composure
  11. Presentation Skills
  12. Time Management


  1. Customer and Personal Service
  2. Telecommunications
  3. Cable Types Shielding and Rating
  4. Fire Propagation Prevention
  5. Interior Telecommunications Space and Design
  6. Interior Telecommunications Pathways and Design
  7. Exterior Telecommunications Space and Design
  8. Exterior Telecommunications Pathways and Design
  9. Design
  10. Administration and Management
  11. Building and Construction
  12. Computer and Electronics
  13. Engineering and Technology
  14. Mathematics
  15. Public Safety and Security
  16. Basic EMI Considerations
  17. Grounding and Bonding
  18. Testing Methods and Software
  19. Basic Network Topologies
  20. National Fire Protection Association and Local Codes
  21. Life Safety
  22. Building Industries Consulting Services International Telecommunications Distribution Methods Manuals
  23. Data Center Design and Topologies
  24. Service Provider Methodologies
  25. Mechanical
  26. Wireless Systems
  27. Legacy Telecommunications Systems
  28. Other Low Voltage Systems-such as Paging and Building Automation
  29. Electrical Delivery Types and Ratings
  30. Legal Egresses


  1. Equipment Selection
  2. Active Listening
  3. Speaking
  4. Writing
  5. Systems Evaluation
  6. Negotiation
  7. Troubleshooting
  8. Judgment and Decision Making
  9. Time Management
  10. Active Learning
  11. Management of Financial Resources
  12. Complex Problem Solving
  13. Critical Thinking


  1. Time Sharing
  2. Written Comprehension
  3. Speech Recognition
  4. Visual Color Discrimination
  5. Deductive Reasoning
  6. Inductive Reasoning
  7. Written Expression
  8. Depth Perception
  9. Speech Clarity
  10. Extend of Flexibility
  11. Visualization

Tools and Equipment Used:

  1. Personal Computer
  2. Laptop
  3. Printer
  4. Scanner
  5. Plotter
  6. Fax Machine
  7. State Vehicle
  8. Ladder
  9. Fiber
  10. Copper Test Equipment
  11. Measuring Wheels


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