Bargaining Unit: Use for all Job Titles
Class Code: 073032

Education and Experience: Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to five years of full-time employment in financial or insurance-related field.

Substitution of Experience for Education: Qualifying experience in financial or insurance-related field may substitute for the required education to a maximum of four years (e.g., experience equivalent to one year of full-time work in one or a combination of the above listed fields may substitute for one year of the required education).

Substitution of Graduate Education for Experience: Graduate course work credit received from an accredited college or university in finance, business, insurance and related fields may substitute for the required experience on a year-for-year basis to a maximum of 1 year.
Other Requirements: Necessary Special Qualifications:  Must hold current designation as Certified Public Accountant recognized by Tennessee Accountancy Board or equivalent regulatory authority, if outside Tennessee


Current designation as Certified Financial Examiner recognized by Society of Financial Examiners (SOFE).

Examination Method: Education and experience, 100%, for Career Service positions.

Job Overview: Summary: Under direction, is responsible for supervisory work of average difficulty and captive insurance analysis and examination work of considerable difficulty; and performs related work as required.

Distinguishing Features: This is the managerial class in the Captive Insurance Specialist sub-series. An employee in this class functions as an assistant director for the section and is thus responsible for managing complex operational duties. This class differs from Captive Insurance Specialist EIC in that an incumbent of the latter is responsible for serving as an Examiner-in-Charge and providing administrative oversight related to analysis for those they supervise, while an incumbent of this classification will serve as second-in-command in regards to the direction of the section and its operations.

Work Activities: Making Decisions and Solving Problems
1.Provides recommendations on operational decisions, including, but not limited to staffing decisions, operational needs, training and educational requirements, systems, and processes to ensure the growth and sustainability of the section.
2.Reviews escalated matters, such as “trigger events” that indicate a change in priority levels, troubled company status, or solvency issues, and determines appropriate steps to move forward.

Staffing Organizational Units
1.Makes recommendations for changes in operations, including staff, as determined by section need.
2.Conducts interviews and makes staffing recommendations.

Evaluating Information to Determine Compliance with Standards
1.Reviews any escalated authorized reporting related to financial procedures and examinations, including internal reports through management and external reporting.

Developing Objectives and Strategies
1.Works with senior management to develop long-term operational, regulatory, and market strategies, implementing appropriate tactics to accomplish objectives.

Provide Consultation and Advice to Others
1.Makes presentations to external groups, explaining processes and procedures that have been effective or changes and updates related to Captive Insurance.
2.Makes recommendations for changes in operating procedures which may affect section operations.

Monitor Processes, Materials, or Surroundings
1.Responsible for problem escalation and resolution, managerial and external reporting, accreditation compliance, and implementation of enhanced systems.
2.Provides reports through management of operational, financial, budgetary, and regulatory/statutory condition of Captive Insurance section, including forecasting.
3.Monitors resources to ensure sufficient workspace, materials, and information is available for staff.

Thinking Creatively
1.Develops creative solutions for operational efficiencies that ensure companies’ compliance with statute while maintaining and improving attractiveness of Tennessee as a captive domicile.
2.Collaborates with team members to find solutions to complex and emerging issues.

Organizing, Planning, and Prioritizing Work
1.Assumes overall responsibility for coordination of financial analysis and examination.
2.Prioritizes workload to accomplish tasks within established statutory, NAIC, or internal standards that support position as top captive domicile state.
3.Assesses priorities and delegates tasks as needed to staff.

Interpreting the Meaning of Information for Others
1.Provides information and analysis on captive insurance companies to leadership; in particular, identifies any situations that may be cause for concern, require additional action, or impact the Section’s practices.
2.Provides staff with instruction and guidance related to regulations, policies, and procedures.
3.Interprets regulations, policies, and procedures for external parties.

Getting Information
1.Gathers information from external sources including NAIC, Tennessee Legislature, and industry sources related to changes and trends that may impact Captive Insurance.
2.Gains information from internal reporting to inform workflow, budgetary, and staffing decisions.

Developing and Building Teams
1.Assesses team performance and identifies developmental opportunities on an individual and team basis.

Judging the Qualities of Things, Services, or People
1.Evaluates and judges work performance of assigned staff.
2.Evaluates and judges quality of service providers and information.

Performing Administrative Activities
1.Prepares periodic activity reports for management.
2.Reviews reports prepared by staff, including, but not limited to annual statement reviews, premium tax calculations, actuarial opinion summaries, audited financial reviews, and as-needed business plan changes, dividend requests, loan requests, and various periodic reports required in the surveillance of assigned captives.
3.Prepares required reports, including, but not limited to annual statement reviews, premium tax calculations, actuarial opinion summaries, audited financial reviews, and as-needed business plan changes, dividend requests, loan requests, and various periodic reports required in the surveillance of assigned captives.
4.Performs administrative duties, including entering time and leave, calendar maintenance and coordination, travel and training authorizations, and expense reporting.
5.Approves time and leave requests for assigned staff.

Establishing and Maintaining Interpersonal Relationships
1.Promotes transparency and close working relationships through management of expectations and proactively communicating with service providers, captive owners, other state regulatory authorities, and internal personnel.
2.Develops and maintains cooperative working relationships internally and externally.
3.Collaborates with team members to find solutions to complex and emerging issues.
4.Attends networking events to promote Captive Insurance mission and develop new working relationships.
Updating and Using Relevant Knowledge
1.Attends NAIC meetings related to accreditation standards.
2.Pursues continuing education opportunities related to program area, including, but not limited to opportunities through SOFE, ICCIE, Tennessee State Board of Accountancy, and NAIC accreditation levels.
3.Participates in continuing research through webinars, reading materials, or research papers to keep relevant knowledge up to date.
4.Maintains all necessary continuing education.

Coaching and Developing Others
1.Evaluates performance of subordinates through performance management program.
2.Identifies opportunities for growth and development of staff for which they are responsible.
3.Actively engages in the promotion of a collegial work environment.
4.Provides input to Captive Insurance section on improvements in staff development.

Interacting with Computers
1.Researches and coordinates improvements to information systems used in the course of daily activities.
2.Uses office productivity software in the course of daily duties, including, but not limited to word processing, spreadsheet, and presentation software, web-based email programs, and insurance-specific programs.

Documenting/Recording Information
Document and record all insurance-related information regarding captive insurance companies within tracking software
Competencies (KSA’s): Competencies:

  1. Written communications
  2. Integrity and trust
  3. Composure
  4. Developing direct reports and others
  5. Decision quality
  6. Perspective
  7. Organizational agility
  8. Drive for results
  9. Standing alone
  10. Comfort around higher management


  1. Advanced knowledge of accounting and economics
  2. Intermediate knowledge of Microsoft Office products
  3. Intermediate knowledge of captive insurance principles
  4. Intermediate knowledge of business strategy and tactics
  5. Intermediate knowledge of insurance risk management
  6. Intermediate knowledge of administrative and organizational procedures
  7. Intermediate knowledge of principles of customer service
  8. Intermediate knowledge of law and government
  9. Intermediate knowledge of human resources practices
  10. Basic knowledge of education and training principles


  1. Accounting
  2. Judgment and decision making
  3. Writing
  4. Management of personnel resources
  5. Reading comprehension
  6. Utilizing relevant computer software
  7. Speaking
  8. Intermediate proofreading
  9. Active listening
  10. Critical thinking
  11. Social perceptiveness
  12. Service orientation
  13. Time management
  14. Complex problem solving
  15. Active learning
  16. Intermediate learning strategies
  17. Management of financial resources
  18. Negotiation
  19. Management of material resources


  1. Written expression
  2. Written comprehension
  3. Oral comprehension
  4. Oral expression
  5. Originality
  6. Problem sensitivity
  7. Mathematical reasoning
  8. Selective attention
  9. Number facility
  10. Inductive reasoning
  11. Deductive reasoning

Tools and Equipment Used:

  1. Desktop or Laptop
  2. Tablet
  3. Calculator
  4. Printer
  5. Scanner
  6. Copier
  7. Fax Machine


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