|Class Title:||CDL EXAMINER|
|Bargaining Unit:||Use for all Job Titles|
- Complete a background clearance application which includes releasing all records involving any criminal history;
- Submit a fingerprint sample in a manner prescribed by the TBI;
- Agree to a fingerprint-based, name-based criminal history records check;
- Never have been convicted or found not guilty by reason of insanity in a civilian or military jurisdiction of any Permanent disqualifying criminal offense listed in section 1572.103(b) of the Code of Federal Regulation (CFR) – Title 49 (disqualifying offenses);
- Never have been convicted or found not guilty by reason of insanity in a civilian or military jurisdiction within the 7 years preceding the date of application of any Interim disqualifying criminal offense listed in section 1572.103(b) of the Code of Federal Regulation (CFR) – Title 49 (disqualifying offenses);
- Not have been released from incarceration within the 5 years preceding the date of application for any Interim disqualifying criminal offense listed in section 1572.103(b) of the Code of Federal Regulation (CFR) – Title 49 (disqualifying offenses);
- Not be under want or warrant for a felony listed in section 1572.103(b) of the Code of Federal Regulation (CFR) – Title 49 (disqualifying offenses);
- Pass a pre-employment physical examination following an offer of employment;
- Possess a valid motor vehicle operator’s license or be able to obtain one prior to appointment.
Work Activities: Getting Information:
- Qualifies applicants for commercial driver’s license services or other licensing services.
- Applies the appropriate application procedures outlined by state law and policy for the services needed.
- Collects appropriate identifying documents (e.g., social security card, proof of residence, current driver’s license, USDOT medical card); examines documents to verify legitimacy.
- Collects appropriate fees, counts correct change, approves applicant for appropriate testing procedures.
- Accesses applicants’ test files on computer to determine if they passed or failed previous tests.
- Keys personal information from written application into computer database.
- Compares applicant’s database information with their personal identification to confirm eligibility for the applicable service.
- Enters codes for services to be rendered into database to identify required fees.
- Asks applicants which service they require, including, but not limited to, license renewal, replacement, license testing, or handgun permit application.
Performing for or Working Directly with the Public:
- Performs all skills tests outside regardless of weather conditions.
- Evaluates applicant’s ability to perform pre-trip inspection, basic controls, and driving skills during testing related to various commercial vehicles.
- Administers road skills tests to applicants applying for Tennessee driver’s licenses and commercial driver licenses.
- Determines adherence to road safety rules, regulations, and laws by observing applicants’ abilities to maneuver vehicle and to follow pertinent traffic signs, lights, and right of ways.
- Rates applicants’ driving skills on scoring sheet; calculates applicants’ final score based on the maneuvers performed correctly or incorrectly; informs applicants of pass or fail status.
- Advises applicants’ of results, explains steps required for retaking appropriate tests if applicant does not meet passing standards, and records into computer database.
- Administers vision screenings to applicants applying for Tennessee driver’s licenses.
- Instructs applicants to provide proof of vision correction or approval from a licensed eye doctor if the applicant does not pass the screening.
- Enters applicants’ information into computer to register them for appropriate knowledge examination, including, but not limited to, driver’s licenses, commercial driver’s licenses, or motorcycle licenses.
- Uses vision screening device scoring guideline to determine pass/fail status; records applicants’ results on written application.
- Administers knowledge tests to applicants applying for Tennessee driver’s licenses.
- Inspects motor vehicle functioning, including, but not limited to lights, brakes, turn signals, to determine if the vehicle is safe to operate.
- Inquires if applicant will require special accommodations for taking test.
- Instructs applicants on test taking procedures, directs applicants to appropriate testing stations.
- Provides standardized instructions to applicants required to perform pre-trip inspection, basic controls, and driving skills during testing related to various commercial vehicles.
- Instructs customers in the completion of driver license application forms or other forms, such as voter registration cards.
- Enters biographical data into the Driver License Information System for various driver’s licenses and permits, identification cards, and handgun permit applications.
- Writes applicants’ information from database on to application to record the successful transmission of the data entry.
- Keys applicants’ new and/or changed information into the driver license database.
- Updates operational records or licensing information using computer terminals.
- Compares applicants’ personal information in database, including, but not limited to, name, address, hair color, height, weight, and gender, with data on written application to ensure accuracy.
- Codes information on license applications for entry into computers.
- Issues appropriate credential using digitized camera and printer.
- Photographs applicant using digitized camera; inspects credential from printer for misprints; issues credential to applicant.
- Reviews applicant’s information with applicant to ensure all information is correct, instructs applicant to sign identification pad and prepare for image capture.
- Accesses database to retrieve list of applicants requiring service.
Performing Administrative Activities:
- Trains other workers or coordinate their work as necessary.
- Calculates daily office revenue by aggregating all register revenues for the office; reconciles daily office revenue by comparing daily report to INFOPAC report.
- Compares amounts from receipt report with cash-on-hand; identifies discrepancies between receipt report and cash on hand.
- Prints daily receipt report from registers; counts and records registers’ cash-on-hand at end of work shift.
- Counts and records registers’ cash-on-hand at beginning of work shifts to ensure that amounts are correct and that there is adequate change.
- Performs routine data entry or other office support activities, including creating, sorting, photocopying, distributing, filing documents, or maintains records.
- Prepares bank deposits and take deposits to banks.
- Monitors supply inventory to ensure adequate supplies are available.
- Stocks counters with adequate supplies of forms, film, license, or other required materials.
- Records camera and printer inventoried supplies used during work day.
- Maintains clean and orderly work areas and complete other general cleaning duties such as dusting and emptying trash cans.
Operating Vehicles, Mechanized Devices, or Equipment:
- Operates electronic skills test tablet to record testing scores.
- Operates specialized photographic equipment to obtain photographs for drivers’ license or photo identification cards.
- Loads ribbon and cards into card printer.
- Operates facsimile machine, scanner, printer, copier, telephone and electronic cashiering system.
- Operates a motor vehicle to travel to driver’s license stations to qualify applicants, administer testing, and issue photo identification cards.
- Operates vehicle during road skills test if necessary.
Communicating with Persons Outside Organization:
- Explains state law regarding driver’s license policies and procedures to the public in-person or via the telephone.
- Explains specific licensing requirements, laws, and rules and regulations of the Department of Safety and Homeland Security to customer.
- Answers telephone and walk-up questions from public regarding office hours, location, fee amounts, and application process.
Making Decisions and Solving:
- Obtains and examines all relevant information to assess validity of complaints and to determine possible causes and necessary action to resolve the complaint.
- Checks to ensure that appropriate changes were made to resolve customer’s complaints or grievances.
Establishing and Maintaining Interpersonal Relationships:
- Explains policies, procedures, or services to peers as necessary.
- Volunteers to assist co-workers with their tasks.
Communicating with Supervisors, Peers, or Subordinates:
- Notifies management when problems or defects in equipment, structures, or materials are identified.
- Refers unresolved customer complaints or grievances to management for further investigation.
Competencies (KSA’s): Competencies:
- Ethics & Values
- Integrity & Trust
- Technical Learning
- Customer Focus
- Managing Diversity
- Customer and Personal Service
- Active Listening
- Time Management
- Reading Comprehension
- Service Orientation
- Oral Expression
- Oral Comprehension
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Near Vision
- Far Vision
- Written Expression
- Gross Body Coordination
- Depth Perception
- Peripheral Vision
- Visual Color Discrimination
- Deductive Reasoning
- Number Facility
Tools and Equipment Used:
- Specialized Photographic Equipment
- Card Printer
- Fax Machine
- Electronic Cashiering System
- Electronic Skills Test Tablet
- Motor Vehicle