Bargaining Unit: Use for all Job Titles
Class Code: 078120
Education and Experience: Graduation from an accredited four-year college or university with a bachelor’s degree and experience equivalent to four years of increasingly responsible professional counseling work including at least three years of adult correctional counseling work.
Substitution of Education for Experience: Additional graduate coursework in a social or behavioral science may be substituted for the required non-specialized experience, on a year-for-year basis, to a maximum of one year.
Substitution of Experience for Education: Qualifying full-time professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Other Requirements:

Necessary Special Qualifications: A valid vehicle operator’s license may be required for employment in some positions.
Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Summary: Under general supervision, is responsible for inmate classification coordination work of average difficulty; and performs related work as required.
Distinguishing Features: An employee in this class coordinates and monitors the classification of inmates at a correctional facility by assigning inmates to appropriate programs upon their admittance, initiating changes in treatment programs, and initiating reclassifications of inmates to other institutions as necessary. This class differs from those in the Correctional Counseling sub-series in that incumbents of the latter are adult or juvenile probation officers or provide treatment to inmates at a correctional institution.

Work Activities:

Developing and Building Teams:
  1. Promote team building, staff development, and cooperation with other team members in order to promote a more effective and productive work environment.

Interpreting the Meaning of Information for Others:

  1. Explain the classification requirements and standards required by code, policy, and procedures to staff under their supervision and others as required.
  2. Translate the meaning of data, records, and reports for end users in a clear and concise manner.

Organizing, Planning, and Prioritizing Work:

  1. Processes and organizes all work according to their priorities in order to complete all work as required and in a timely manner.
  2. Review the organization and plan for work of staff under their supervision to ensure that operational requirements and goals are met as required by code, policy, and procedures.

Communicating with Supervisors, Peers, or Subordinates:

  1. Effectively communicates with other staff and supervisors concerning events, activities, and policies related to offenders and the agency to promote effective completion of work tasks and a harmonious working environment as required by code, policy, and procedures.

Developing Objectives and Strategies:

  1. Sets challenging personal goals for each major task and works to meet or exceed each goal.

Coordinating the Work and Activities of Others:

  1. Coordinate the work loads and activities of the staff under their supervision and of staff that are involved in the classification process.

Making Decisions and Solving Problems:

  1. Ensures that staff under their personal supervision understands their personal job responsibilities in processing and reviewing offender’s records and files as required by code, policy, and procedures.
  2. Evaluates that all relevant information in a classification project to make decisions and recommend solutions and possible alternate courses of action.

Identifying Objects, Actions, and Events:

  1. Accurately determines the critical and non-critical elements of the classification process or project and gathers information to meet that project’s priorities.

Resolving Conflicts and Negotiating with Others:

  1. Communicate effectively with others to resolve conflicts quickly and effectively.
  2. Follow due process procedures to report unresolved conflicts.

Coaching and Developing Others:

  1. Provide job coaching, performance expectations, and performance evaluation reviews for staff as required by code, policy, and procedures.

Judging the Qualities of Things, Services, or People:

  1. Makes recommendations on offender actions based upon the offender’s record and sentence structure.
  2. Assists staff in their decision making processes as required by code, policy, and procedures.

Establishing and Maintaining Interpersonal Relationships:

  1. Supports mission-critical decisions made by supervisors, managers, and directors.
  2. Interacts in a positive manner with other staff members, fellow employees, other agencies, and the public to foster and maintain a harmonious working environment.

Thinking Creatively:

  1. Consistently recognizes the things that need to be done and carries them out without prompting.
  2. Defines report requirements and the layouts needed to complete assigned classification projects.

Interacting With Computers:

  1. Use a computer in the conduct of their daily work activities and for communication related to their work with other staff and agencies.

Training and Teaching Others:

  1. Mentors and/or assists in training of new staff and current staff in order to promote staff development and to improve work performance within the unit.
  2. Plans and coordinates meetings, workshops, and seminars for the purpose of providing information and educational services regarding the classification process.

Guiding, Directing, and Motivating Subordinates:

  1. Consistently sets a professional example for fellow employees by demonstrating positive work habits.
  2. Follow departmental policy and procedure guidelines when giving information and guidance to all staff.

Performing Administrative Activities:

  1. Maintain files, reports, and records for classification’s daily operations, personnel, and administration actions as required by code, policy, and procedures.

Monitor Processes, Materials, or Surroundings:

  1. Reviews paperwork completed by staff and offenders for accuracy as required by code, policy and procedures.
  2. Analyze data for classification projects to evaluate solutions or to develop alternate solutions to problems.
  3. Regularly checks the work of others to ensure that necessary quality and performance standards are met.
  4. Monitors staff input and work to suggest solutions to data entry problems or discrepancies.

Processing Information:

  1. Provide required monthly, quarterly, and annual reports on Correction’s progress in meeting its goals and objectives for the classification process.
  2. Provide Ad Hoc reports as required.
  3. Ensures all required correspondence is available to appropriate individual(s), groups in a timely manner as required by policy, procedures, and legal requirements.
  4. Reviews classification materials and suggests solutions to data entry problems and discrepancies in the offender records system.

Evaluating Information to Determine Compliance with Standards:

  1. Gathers and organizes information to identify problems with processes or procedures.
  2. Review files, computer information, and reports to verify staff adherence to requirements for offender reporting, record keeping, fiscal, and personnel management processes as required by law, policy, and procedure.
  3. Participate in the development of evaluation methodology to determine offender program/treatment effectiveness.
  4. Conducts required reviews of forms and policies to determine which should be discarded, modified, or continued for use as required by code, policy, and procedures.

Documenting/Recording Information:

  1. Creates, designs, and maintains materials to document program or project status toward meeting goals and objectives.
  2. Documents and records personal and staff working time and travel.

Performing for or Working Directly with the Public:

  1. Performs duties and functions in a professional manner toward the public as a representative of the agency as required by code, policy, and procedures.

Provide Consultation and Advice to Others:

  1. Answer questions for offenders, staff, and others as required by code, policy, and procedures.
  2. Recommend changes and improvements in the processes and procedures for work activities to improve unit operational performance.

Scheduling Work and Activities:

  1. Accomplishes work in such a manner that allows new/or additional work to be routinely taken on.
  2. Provides work estimates and projected deadlines for assigned projects.
  3. Set the work schedule and requirements for staff under their supervision.

Updating and Using Relevant Knowledge:

  1. Attends and participates in all required training related to applying new knowledge to their job requirements as required by code, policy, and procedures.
  2. Ensures staff attends and participates in all required training related to applying new knowledge to their job requirements as required by code, policy, and procedures.

Assisting and Caring for Others:

  1. Assist other staff and team members as needed with completion of their work on more pressing projects.
  2. Respond appropriately when personal assistance is needed.

Analyzing Data or Information:

  1. Communicates with users/or sponsors when researching system requirements to insure sound planning and coordination of project schedules and design to meet the requirements of the projects related to the offender classification system.
  2. May identify the separate components of an offender’s sentence structure to explain the offender’s sentence history to the interested parties, public, and public officials.

Getting Information:

  1. Receives and completes requests for data on offenders and all phases of classification operations from interested parties, public, offenders, and public officials at all levels.
  2. Checks offender records information systems on a daily basis to establish work requirements as required by code, policy, and procedures.
  3. Reviews time and attendance data on staff under their supervision.
  4. Observe staff interacting with the public and/or offenders.

Estimating the Quantifiable Characteristics of Products, Events, or Information:

  1. Provide estimates and projected deadline goals for completion of assigned projects and tasks.
  2. Plans personal and staff’s work schedules to accommodate activities for monitoring staff activities and performance.
  3. Coordinates events such as staff meetings and public activities and determines the needs for the conduct of the activities as required by code, policy, and procedures.

Staffing Organizational Units:

  1. May participate in the hiring process for staffing the unit.

Communicating with Persons Outside Organization:

  1. May exchange information with law enforcement officers, district attorneys, other state agencies, and other states related to offender’s classification.

Operating Vehicles, Mechanized Devices, or Equipment:

  1. May operate State equipment in the conduct of their work.

Competencies (KSA’s):

  1. Decision Quality
  2. Organizing
  3. Organizational Agility
  4. Written Communications
  5. Integrity and Trust
  6. Problem Solving
  7. Directing Others
  8. Strategic Agility
  9. Ethics and Values
  10. Informing


  1. Administration and Management
  2. Clerical
  3. Customer and Personal Service
  4. Education and Training
  5. Computers and Electronics
  6. Public Safety and Security
  7. Complex Problem Solving


  1. Active Listening
  2. Critical Thinking
  3. Monitoring
  4. Reading Comprehension
  5. Speaking
  6. Writing
  7. Coordination
  8. Service Orientation
  9. Judgment and Decision Making
  10. Management of Personnel Resources
  11. Time Management


  1. Deductive Reasoning
  2. Inductive Reasoning
  3. Oral Comprehension
  4. Oral Expression
  5. Written Comprehension
  6. Written Expression
  7. Speech Clarity

Tools and Equipment Used:

  1. Personal Computer
  2. Telephone
  3. Fax Machine
  4. Printer
  5. Digital Recorder
  6. Photocopiers
  7. Two-Way Radios
  8. Lamination Machines
  9. Calculator


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